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Privacy Policy

Benjo Inc. adheres to strict confidentiality and information security guidelines for the personal information we collect.
Depending on your use of our website or World of Benjo application, you have to provide personal information, such as:

- Your first and last name
- Your complete mailing address
- Your email address
- Your telephone number
- Your credit card number and additional information allowing you to use it for a transaction (cardholder name, expiration date, verification code)

This personal information will be collected in forms that you complete and submit voluntarily, being aware of the conditions and guidelines set out in this Privacy and Information Security Policy.

Personal information collected is used only for the purpose of follow-ups and statistics and will not be sold or passed on to any third party. Only people who have agreed to receive promotional information from Benjo will be contacted.
At all times, your personal information and your credit card information is sent using electronic encryption to ensure the confidentiality of the information communicated.

Consequently, this message cannot be intercepted, altered or decoded by an intermediary.

Benjo complies with SSL secure transmission standards, ensuring that your transaction is always transmitted securely when you make an online purchase. In addition, your payment is carried out directly through Desjardins.

Benjo retains no data from any transaction involving credit information for purchases that are made without creating an account. Users who create a permanent account with Benjo may, at their discretion and confidentially and securely, allow Benjo to reuse their address and credit information in order to save time for future purchases. Benjo guarantees the security of its users' confidential data, which is not made available to employees that handle online orders, or to any other party outside of Benjo. The creation of a permanent account is not required to make purchases at Benjo and is left to the discretion and convenience of the user. Users who don't have accounts with Benjo must resubmit their credit card information for every new transaction.

The web team continues to process your web orders until reopening on February 8. In-store pickups are always given priority. Check the status of your order by logging into your account and watch your spam.

Allow 24 to 48 working hours for in-store pickups. If you have any questions, you can reach us Monday to Friday from 8:30 a.m. to 2 p.m. at 418-640-0001 ext. 254 or at [email protected]

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