• Final Sales: All purchases made from this point forward are final and cannot be exchanged or refunded.
• Manufacturing Defects: If a product exhibits a manufacturing defect identified within 30 days of purchase, we will exchange the item if applicable, subject to stock availability and the final closure date.
• Manufacturer's Warranty: For items covered by a manufacturer's warranty, we encourage customers to contact the manufacturer directly in case of issues after purchase.

Gift cards will remain valid as long as the store is operational.

The rewards program has now ended. It is no longer possible to accumulate points through purchases or by completing certain actions. However, you may redeem your already accumulated points for the available rewards until December 31, 2024. Note that gift cards issued in exchange for loyalty points will remain active as long as the store is operational.

For any request to cancel or modify an order once payment has been made, please contact our web customer service as soon as possible by phone at 418-640-0001 ext. 254 or by email at orders@benjo.ca. Our staff will make every effort to address your request.

Online shopping is no longer available. You have until January 18 to pick up processed in-store pick-up orders.